Passenger Transport Professional Competence

Passenger Transport Manager CPC

Intensive ten-day Transport Manager CPC training for bus, coach and passenger-transport operations, with structured tuition, mock examinations and preparation for both parts of the professional competence examination.

Ten-day intensive course Passenger transport focus Classroom and live online options

Choose Your Passenger Transport Manager CPC Course

Select an upcoming full qualification course or the refresher route for existing qualified Transport Managers.

August 2026

Ten-day intensive Passenger Transport Manager CPC course

COURSE FULL
£1,194.00
inc. VAT · £995.00 exc. VAT
Course Includes:
  • Two-week Monday-to-Friday programme
  • Passenger transport syllabus
  • Structured classroom tuition
  • Mock examinations and revision support
  • Case-study preparation
  • Course materials and digital resources
  • Tutor support throughout the programme

November 2026

Ten-day intensive Passenger Transport Manager CPC course

4 of 10 Remaining Spaces
£1,194.00
inc. VAT · £995.00 exc. VAT
Course Includes:
  • Two-week Monday-to-Friday programme
  • Passenger transport syllabus
  • Structured classroom tuition
  • Mock examinations and revision support
  • Case-study preparation
  • Course materials and digital resources
  • Tutor support throughout the programme

March 2027

Ten-day intensive Passenger Transport Manager CPC course

10 of 10 Remaining Spaces
£1,194.00
inc. VAT · £995.00 exc. VAT
Course Includes:
  • Two-week Monday-to-Friday programme
  • Passenger transport syllabus
  • Structured classroom tuition
  • Mock examinations and revision support
  • Case-study preparation
  • Course materials and digital resources
  • Tutor support throughout the programme

TM Refresher

Refresher training for existing qualified Transport Managers

Speak to our team for dates
£690.00
inc. VAT · £575.00 exc. VAT
Course Includes:
  • For existing qualified Transport Managers
  • Current operator-licensing updates
  • Passenger transport compliance review
  • Drivers' hours and tachograph updates
  • Roadworthiness and maintenance review
  • Traffic Commissioner and enforcement updates
  • Practical continuing-development focus
Delivery options: passenger Transport Manager CPC training is available at Kent Training in Sandwich and through live online tuition. Examination arrangements and dates are confirmed as part of the course booking.
Passenger Transport Manager CPC

Become a Professionally Competent Passenger Transport Manager

The Passenger Transport Manager CPC is the professional qualification for people responsible for bus, coach and other public-service-vehicle operations.

A qualified Transport Manager can be nominated to provide professional competence for a standard PSV Operator's Licence, subject to the operator-licensing requirements and approval of the Traffic Commissioner.

The course is designed around the knowledge needed to manage passenger operations safely, legally and efficiently — from licensing and drivers' hours to roadworthiness, finance and operational planning.

Road passenger transport and road haulage require different Transport Manager CPC examinations. To manage both types of operation, both qualifications are required.
Bus and coach passenger transport training

What Does the Passenger Transport Manager Course Cover?

The programme brings together the legislation, business knowledge and operational controls required for professional passenger transport management.

PSV Operator Licensing

Standard and restricted licences, professional competence, Traffic Commissioner requirements and the responsibilities of the operator and Transport Manager.

Drivers' Hours & Tachographs

Relevant EU, assimilated and domestic rules, working-time requirements, tachograph records, monitoring and enforcement.

Finance & Business Management

Costs, budgeting, financial standing, operating margins, business controls and the financial considerations involved in running passenger services.

Roadworthiness & Maintenance

Safety inspections, preventative maintenance, defect systems, records, MOT preparation and effective vehicle roadworthiness management.

Passenger Transport Operations

Service planning, scheduling, timetabling, school and community transport considerations, accessibility and customer-service responsibilities.

Compliance & Safety Management

Risk management, incidents, investigations, enforcement, staff management and the systems needed to demonstrate effective control of an operation.

Routes, Schedules & Service Delivery

Planning passenger services, operational timing, reliability, duty considerations and managing practical service-delivery requirements.

Passenger & Accessibility Duties

Safe passenger operations, accessibility awareness, wheelchair considerations and responsibilities towards passengers using bus and coach services.

International & Operational Paperwork

Documentation, records and operational knowledge relevant to passenger transport within the UK and where services operate internationally.

Your Passenger Transport Manager CPC Course Journey

A structured two-week programme designed to build knowledge, develop examination technique and prepare you for both required assessment components.

Start the Programme

Begin the ten-day intensive course and work through the structure of passenger transport law, licensing and professional competence.

Build Core Knowledge

Cover finance, drivers' hours, roadworthiness, documentation, passenger operations and compliance management.

Apply It to Real Operations

Work through operational examples involving bus and coach fleets, service planning and the practical responsibilities of a Transport Manager.

Practise Examination Questions

Use structured exercises, revision activity and mock questions to identify areas that need further work.

Prepare for the Case Study

Develop the ability to analyse operational scenarios and apply transport-management knowledge to realistic case study questions.

Complete Both Examination Parts

Candidates must pass the multiple-choice and case-study components to achieve the Transport Manager CPC qualification.

Passenger Transport Manager CPC Examination Structure

The qualification has two examination components. Both must be passed to achieve the CPC.

Multiple-Choice Examination

Tests your knowledge across the passenger transport syllabus, including legislation, finance, roadworthiness, operations, safety and management responsibilities.

  • Knowledge-based assessment
  • Broad coverage of the CPC syllabus
  • Structured revision throughout the course

Case-Study Examination

Assesses your ability to apply professional knowledge to realistic passenger-transport scenarios and operational management problems.

  • Scenario-based assessment
  • Requires practical application of knowledge
  • Dedicated case-study preparation included

Who Should Attend?

The passenger CPC is suitable for people moving into operational responsibility within bus, coach and other PSV environments.

  • Aspiring Passenger Transport Managers
  • Bus and coach operations staff
  • Depot and route supervisors
  • Fleet and compliance personnel
  • School and council transport managers
  • Community transport supervisors
  • People preparing to operate a PSV business
  • Existing managers formalising professional competence

Training for Passenger Transport Businesses

Kent Training supports organisations developing professional competence and compliance capability across passenger transport operations.

  • Coach operators
  • Bus companies
  • School transport contractors
  • Tour and excursion operators
  • Local authorities
  • Community transport providers
  • Private-hire PCV fleets

Speak to the team about staff development, Operator's Licence awareness and wider compliance support.

Frequently Asked Questions

What is the Passenger Transport Manager CPC?

It is the professional competence qualification for people managing road passenger transport operations, including bus and coach businesses. It is the relevant Transport Manager CPC for PSV operations.

Who needs a Passenger Transport Manager CPC?

A standard PSV Operator's Licence requires professional competence. This is normally satisfied by nominating an appropriately qualified Transport Manager who continuously and effectively manages the passenger transport operation.

Is the Passenger CPC different from the Road Haulage CPC?

Yes. Road passenger transport and road haulage have separate Transport Manager CPC examinations. A person wanting to manage both types of operation must pass both qualifications.

How long is the course?

The full Kent Training programme is delivered over ten training days, normally Monday to Friday across two working weeks.

What examinations do I need to pass?

The qualification consists of a multiple-choice examination and a case-study examination. Both parts must be passed to achieve the Transport Manager CPC.

Do I need a PCV driving licence first?

No. A driving licence is not required to qualify as a Transport Manager, and the qualification can be taken without first becoming a bus or coach driver.

Can I complete the tuition online?

Kent Training offers live online tuition as well as classroom delivery in Kent. Examination arrangements are confirmed with the course booking.

What does a Passenger Transport Manager do?

The role involves continuous and effective management of transport activities, including driver compliance, vehicle roadworthiness, licensing, records, operational controls and passenger-service requirements.

Does passing the CPC automatically make me a named Transport Manager?

No. Passing the qualification demonstrates professional competence. A vehicle operator must still apply to add a Transport Manager to its licence, and approval rests with the Traffic Commissioner.

What is the TM Refresher course for?

It is intended for existing qualified Transport Managers who need to refresh their knowledge and keep up to date with current compliance, licensing, roadworthiness and enforcement requirements.

Can companies book staff onto the course?

Yes. Passenger operators can book staff for the full qualification or discuss refresher and wider compliance training with the Kent Training team.

Classroom & Live Online

Passenger Transport Manager CPC From Kent or Nationwide

Attend the intensive programme at Kent Training in Richborough, Sandwich, or join live online tuition where available.

Kent Training, Ramsgate Road, Richborough, Sandwich, Kent CT13 9QN

Supporting Passenger Operators

Classroom training serves candidates across Kent and the South East, while live online tuition gives passenger transport professionals greater flexibility nationwide.

Canterbury Ashford Maidstone Dover Folkestone Medway Thanet London Live Online

Need Help Choosing the Correct Transport Manager Course?

Speak to the Kent Training team about Passenger Transport Manager CPC, Road Haulage CPC, refresher training, Operator's Licence awareness and business compliance support.